Ken Reinig, speaker and health club insurance expert suggests a bi-annual review of health and fitness club education and documentation procedures to maintain safe workout environment and continuously improve customer service.

Lakewood, Co: January 30, 2017– Ken Reinig, well-known risk management specialist, posted a new article on his website entitled “Play It Safer Part 2: New Year Review of Your Club Education and Documentation Procedures.” Mr. Reinig helps club owners rock the New Year safely with his latest article.

Reing states, “At the beginning of every New Year and at least again halfway through the year, as a fitness/health club owner, you would be well served to review your existing education and documentation procedures.” He adds, “Protecting yourself and your club from lawsuits is one of the most important responsibilities owners have.”

Reinig turns to a well-known saying to help club owners remember. He writes, “In real estate the mantra is ‘location, location, location’.” He continues adding, “In the health club industry it’s ‘education, documentation, education, documentation’.” “Having specific procedures for documenting and reporting incidents,” Reinig writes, “is critical for establishing a proper defense. The basic rule of thumb is to document EVERYTHING.”

As Reinig points out, the key to a safe workout environment is an educated staff. According to Reinig, “The more you and your staff learn about safety, the less likely the chances that you will experience a liability insurance claim. With attention and mindful effort, you can create an environment that promotes a safe workout while improving customer service.”

Reinig provides a few basic guidelines, which include CPR/First Aid Training. He states, “Every club should have at least one person on the premises at all times who is trained in CPR and First Aid.

According to Reinig, club owners “can’t have too much documentation.” He adds, “As I said earlier, document everything. When someone slips & falls, gets thrown off the back of a treadmill, or twists their ankle in a group class, document it. Even if they say that they are “O.K.”, document it anyway and get witness reports if possible. Since most jurisdictions allow that member to sue up to two years after the date injury, it is vitally important to gather as much information as possible when the injury occurs.”

The entire article can be read at http://theinsuranceguy.com/play-it-safer-part-2/

Learn more about Ken Reinig at theinsuranceguy.com

About Ken Reinig:

The fitness industry’s leading risk management specialist, Ken is the past president and founder of Association Insurance Group and has been insuring health clubs, instructors, and personal trainers for over 20 years.